Business Management 2019-04-06
工作地点:Round Rock, TX

Round Rock, TX

I am currently looking for a job to where my objective is clear and concise. I am self-motivated and continuously set goals for myself in order to challenge my work ethic. Thus I look forward to any opportunity that I may be presented with.

Authorized to work in United States for any employer

Work Experience

Management

Marcos Pizza - Pflugerville, TX

March 2015 to March 2019

78660

Store Management
• I make sure labor and food cost are right
• I train my staff on all areas of the store
• Made pizzas, sandwiches, and salads.
• Prep veggies, meats and dough
• I run shifts and do the nightly deposit
• I deliver pizzas when it's really busy or were short on drivers.
• Order truck, do inventory, and scheduling
• Handle customer accounts and complaints


Customer Service Representative
• Shipping and receiving
• Customer service
• Office services

Shipping and receiving
• Use Postalmate and Endicia to ship FedEx, UPS and Postal Service.
• Printed labels and return labels using UPS World Ship
• Do international shipments as well as domestic
• Fill out air bills and custom forms
• Filing claims when unfortunate situations happen with customers parcels

Customer Service
• Meet and greet customers.
• Answer customer questions over the phone
• Give customers quotes
• Help customers package there parcels
• Set up mailbox rentals for customers

Office Services
• Operating a fax machine, and make copies using our copier.
• Lamination
• Hole punch, comb and spiral bind books
• Design business cards, and banners using Microsoft publisher
• Design flyers using Microsoft word
• Type out resumes and create invoices for customers
• Heavy data entry
• Sorted and put away everyday mail for boxholders.
• Stamped and organized large amout of bulk mail.


Manager
• Shipping and receiving
• Accounts Useable
• Customer Service
• Packaging
• Inventory

• Shipping and receiving rates for parcels
• Changing rates once a month for competition against other competitors
• Customer quotes and estimates over the phone
• Filled out UPS FedEx and DHL waybills
• Printed labels and return labels

Accounts Useable
• Logged in payments in our database for account holders
• Printed and mailed receipts for our account holders
• Set up payment plans and fixed rates for account holders
• Set up a basic account for companies with a credit limit each month

Customer Service
• Greet customers, and ask them where they are sending their parcels
• Weigh the parcel on the scale and determine which would be a good company to send their parcel with
• Cash out on an extensive POS
• Helped out with making copies and sending faxes.
• Answered very difficult questions about sending international parcels
• Provided phone etiquette and answered customer questions

Packaging
• Wrapping and boxing parcels to ensure it arrived at its destination unharmed
• Making custom size boxes for unusual parcels

Inventory
• Once a week inventory was necessary to ensure the company had its packaging materials
• Ordered boxes, bubble wrap, packaging paper, and sent it to our purveyor over fax with a check

Education

Thorndale High School

License in License and TABC

Kaplan University


Business Management 2019-04-06
Location:Round Rock, TX

Round Rock, TX

I am currently looking for a job to where my objective is clear and concise. I am self-motivated and continuously set goals for myself in order to challenge my work ethic. Thus I look forward to any opportunity that I may be presented with.

Authorized to work in United States for any employer

Work Experience

Management

Marcos Pizza - Pflugerville, TX

March 2015 to March 2019

78660

Store Management
• I make sure labor and food cost are right
• I train my staff on all areas of the store
• Made pizzas, sandwiches, and salads.
• Prep veggies, meats and dough
• I run shifts and do the nightly deposit
• I deliver pizzas when it's really busy or were short on drivers.
• Order truck, do inventory, and scheduling
• Handle customer accounts and complaints


Customer Service Representative
• Shipping and receiving
• Customer service
• Office services

Shipping and receiving
• Use Postalmate and Endicia to ship FedEx, UPS and Postal Service.
• Printed labels and return labels using UPS World Ship
• Do international shipments as well as domestic
• Fill out air bills and custom forms
• Filing claims when unfortunate situations happen with customers parcels

Customer Service
• Meet and greet customers.
• Answer customer questions over the phone
• Give customers quotes
• Help customers package there parcels
• Set up mailbox rentals for customers

Office Services
• Operating a fax machine, and make copies using our copier.
• Lamination
• Hole punch, comb and spiral bind books
• Design business cards, and banners using Microsoft publisher
• Design flyers using Microsoft word
• Type out resumes and create invoices for customers
• Heavy data entry
• Sorted and put away everyday mail for boxholders.
• Stamped and organized large amout of bulk mail.


Manager
• Shipping and receiving
• Accounts Useable
• Customer Service
• Packaging
• Inventory

• Shipping and receiving rates for parcels
• Changing rates once a month for competition against other competitors
• Customer quotes and estimates over the phone
• Filled out UPS FedEx and DHL waybills
• Printed labels and return labels

Accounts Useable
• Logged in payments in our database for account holders
• Printed and mailed receipts for our account holders
• Set up payment plans and fixed rates for account holders
• Set up a basic account for companies with a credit limit each month

Customer Service
• Greet customers, and ask them where they are sending their parcels
• Weigh the parcel on the scale and determine which would be a good company to send their parcel with
• Cash out on an extensive POS
• Helped out with making copies and sending faxes.
• Answered very difficult questions about sending international parcels
• Provided phone etiquette and answered customer questions

Packaging
• Wrapping and boxing parcels to ensure it arrived at its destination unharmed
• Making custom size boxes for unusual parcels

Inventory
• Once a week inventory was necessary to ensure the company had its packaging materials
• Ordered boxes, bubble wrap, packaging paper, and sent it to our purveyor over fax with a check

Education

Thorndale High School

License in License and TABC

Kaplan University


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